Terms and Conditions

The use of services offered through our website, V&V DESIGN VISTA, LLC, is subject to these Terms and Conditions. By accessing or using our platform, the customer agrees to and is bound by all the legal provisions outlined in these terms.

V&V DESIGN VISTA, LLC offers its customers services including art and photo printing on canvas, image customization, and laser engraving on a variety of materials for creating personalized gifts and special projects as per customer specifications. By placing an order on our platform, the customer confirms they have reviewed and accepted the description of the products or services offered and understand the features and limitations inherent in customization and engraving processes.

Our refund and return policy allows for product returns and refunds only in cases where the product arrives damaged. To request a refund, the customer must provide proof of damage, such as photographs of the damaged product, to vdesignvista@gmail.com within 30 business days from the date of product receipt. The product must be returned in its original packaging, and the customer is responsible for the shipping costs associated with the return. Once we receive the returned product and verify the damage, we will proceed to refund both the cost of the product and the shipping costs related to the return.

There are no specific restrictions on the use of our products beyond those implied by their intended use. We do not prohibit the resale of our products, nor do we limit their use for commercial purposes, provided the customer complies with local and international laws. Furthermore, we do not offer subscription services or recurring payments on our platform; therefore, all payments must be made in full at the time of purchase.

All of our services are subject to the laws of the United States of America, and any disputes arising in connection with these Terms and Conditions will be resolved in accordance with the laws of the state of New Jersey, which will govern both the interpretation and enforcement of these terms.

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